This policy explains what personal information Locksmiths Perth 24/7 collects when you use this website or contact us, why we collect it, and how we look after it. We handle personal information in line with the Australian Privacy Principles.
What we collect
- Details you give us when you call, text or fill in our callback form: usually your name, phone number, email address, suburb and a description of the job.
- Job details we need to do the work, such as the address we’re attending and the type of lock, key or vehicle.
- Website usage information collected automatically through cookies and analytics, such as the pages you visit and the type of device you use. This doesn’t identify you personally.
How we use it
We use your information to respond to your enquiry, give you a price, attend and complete the job, send invoices and receipts, and follow up on the work if needed. We may also use general website data to improve the site.
We don’t sell your personal information, and we don’t use it for marketing without your permission.
Who we share it with
We only share your information when it’s needed to provide our service, for example with our accounting or booking software providers, or when the law requires it. These providers are expected to protect your information too.
How we protect it
We take reasonable steps to keep your information secure and to stop it being misused, lost or accessed without permission. We only keep it for as long as we need it for the purposes above or as required by law. No website or internet transmission is completely secure, so please avoid sending sensitive information through the form.
Cookies
This website uses cookies to work properly and to help us understand how people use it. You can block or delete cookies in your browser settings, although some parts of the site may not work as well.
Other websites
Our site may link to other websites. We’re not responsible for their content or how they handle your information, so please check their privacy policies.
Accessing or correcting your information
You can ask to see the personal information we hold about you, or ask us to correct it. If you have a question or complaint about privacy, please contact us or call 0427 580 823, and we’ll respond as soon as we can.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.
Last updated: September 2026